Our Story

About Breakdown Service India

We are dedicated to providing quality products and reliable service to customers who trust us with their needs.

Our Story

Breakdown Service India was built on a promise to serve customers with integrity and quality. From our beginning, we've focused on understanding what our customers need and delivering products they can depend on. Our commitment is simple: bring quality, reliability, and honest service to every interaction.

Our Mission

To serve customers with quality products and trustworthy service, every single day.

What We Stand For

🛡️

Quality Products

Sourced from trusted suppliers. Brand warranty wherever the brand offers one.

⚡

Fast Delivery

Quick dispatch on most orders. Free shipping above ₹999. Express delivery in metros.

🔁

Easy Replacement

Got a faulty piece? Tell us and we'll guide you through a replacement.

💬

Real Support

Talk to a real human on WhatsApp, phone or email — not a chatbot. Average response 6 minutes.

By the Numbers

50K+

Happy Customers

200+

Cities Served

1,500+

Products

4.7★

Avg. Rating

Meet Our Team

Karthik Iyer

Founder & CEO

Ex-Flipkart engineer. Builds things he wishes existed.

Priyanka Rao

Head of Operations

Logistics wizard. Makes sure every order is packed with care.

Aman Singh

Head of Quality

Tests every product before it hits the shelves. Has rejected over 800 SKUs.

Sneha Kapoor

Customer Success

Your WhatsApp messages probably reach her first.